Contact

Ask us anything about the kit.

Fitment, contents, expiry dates, what to buy first — a real person reads every message. If it is about an order, include the order number and we can answer in one reply instead of three.

We reply within one business day.
  • Email
    support@sestogear.com
    Fastest for anything with an order number.
  • Hours
    Monday to Friday, 9–5
    Pacific time. Messages sent at the weekend get answered Monday.
  • Returns
    30 days, unopened
    Sealed medical consumables cannot be returned once opened.
  • Shipping
    Two parcels, sometimes
    House kits ship from us. Partner kit ships direct from the maker, so an order can arrive in more than one delivery.

Nothing here is medical advice, and no kit is a substitute for training. If this is an emergency, call your local emergency number.